Supporting more banks for Netbanking payments

For INR sales, we have been supporting the following banks for the Net banking payments at DoAttend.

  • ICICI Bank Account
  • HDFC Bank Account
  • AXIS Bank Account
  • Citi Bank Account
  • State Bank of India
  • Federal Bank Account
Our event organisers have been asking us to add even more options to this list. So from now on, we will be supporting 25 banks for Net banking payments.
Here is the new list.
  1. ICICI Bank Account
  2. HDFC Bank Account
  3. AXIS Bank Account
  4. Citi Bank Account
  5. State Bank of India
  6. Federal Bank Account
  7. JK Bank Account
  8. Bank of India
  9. Canara Bank
  10. Central Bank Account
  11. City Union Bank
  12. Corporation Bank Account
  13. Deutsche Bank
  14. Indian Bank Account
  15. ING Vysya Bank
  16. JK Bank Account
  17. Karnataka Bank Account
  18. Kotak Bank Account
  19. State Bank of Bikaner and Jaipur Netbanking
  20. State Bank of Hyderabad
  21. State Bank of Mysore
  22. State Bank of Patiala
  23. State Bank of Travancore
  24. Union Bank of India
  25. Yes Bank Account
The above options have been enabled for all the events on DoAttend.
Contact our team at support@doattend.com for any further clarifications.

 

 

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Creating a Custom Event Registration Form

It’s understandable for an event manager to gather specific information from attendees to make the event a pleasant experience. From the type of computing device you plan to bring to dessert preferences, every bit of information helps event managers to plan ahead.

Thanks to the flexible and powerful DoAttend custom registration form, you can collect every bit of vital information from attendees. The flexibility just doesn’t extend to the number of fields you can have in the form, but the type of data you are looking for as well. From simple drop down menus to radio buttons and date related fields, we’ve got it all!

A Custom Event Registration Form

A Custom Event Registration Form

Data entry in these fields can be made mandatory if need be. Similarly, you can opt to make certain fields available only for either participants or guests!

To get going, visit the Registration form tab under Customize in your events page. Don’t miss the opportunity to know more about your attendees and extend them a warm welcome to your events!

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Organizing a Marathon: Spotlight Auroville 2012

The Auroville marathon is one of the most-loved marathons in India. And, DoAttend has been a proud partner of this event. We’d always wondered what went behind the scenes at running events. This time I was there at Ground Zero to run the half marathon, and I managed to catch up with one of the volunteer-organizers at the marathon. Here’s an excerpt of our post-race chat:

1. How do you feel now that the marathon is successfully over?

This year marks the fifth edition of the marathon event and it gives us a great pleasure in seeing the event grow to its present form. We still see the event as a work-in-progress and would like to move forward looking for fresh challenges. The enthusiastic participation from runners and the energetic show by the volunteers and Auroville commune continues to fuel us with the desire to keep improving and presenting a better event year after year.

2. What makes the Auroville marathon a special event in the runner’s calendar?

On the tangible front, it could be just another marathon on beautiful trails. However, it is more in the intangibles like community-organized event, noncompetitive, egalitarian, driven by the charter for which Auroville is all about and others that makes the event special. Even the beautiful forest trails are result of years of hard-work by the earlier residents of Auroville. We are also happy to see that runners have started to embrace our motto “Run for the joy of running.” So, the ‘special’ is something that needs to experienced and not described!

3. How big is your organizing committee? Can you throw light on the responsibilities of different teams?

It’s difficult to say who exactly constitutes “committee” as such. In some sense, each of the two hundred-odd volunteers who contributes their time towards the project becomes a member of the organizing committee. We had various people who stepped in during different times of the event organizing and made significant contributions.  People contributed in various areas like registration, administration, route planning, route marking, aid stations, medical teams,  breakfast, designers for T-shirt, sign boards, preparing the venue, getting the memorabilia ready for the event, printers and so on. However, none of them are tight compartments as it could be perceived.

4. What are the key things that organizers need to keep in mind while planning / organizing a marathon?

Our key strength remains in the fact that most members of the organizing team have run at least one marathon. Also, most of our volunteers are associated with the event since the first edition. This makes the whole task, a bit easier as most are well aware of the responsibilities. Even if one of us miss out on something, there’s another person who steps in and covers up for the mistake.

5. I met many runners from different parts of India. How did you reach out and promote the marathon amongst runners across India?

We do very little of advertisement as such. Every event so far has proved itself to be an advertisement for the next year.

Photo courtesy: The Chennai Runners Group

(Photo courtesy: Chennai Runners group)

6. Cyclone Thane struck Auroville just a month before the race.  What were the challenges that this posed in organizing the marathon?

It posed us a challenge of different kind. The damage was significant and came very late on the day – roads were blocked, power-cuts for over 2 weeks, most houses were damaged and people had to first work on getting their houses to a livable condition. It definitely goes beyond planning the route, which I presume, was the significant damage visibly for runners.

7. How long were the registrations open for Auroville? How did DoAttend help manage your registrations?

The registrations were open from November 25, 2011 till January 6, 2012. If there is one piece of stat that excites us the most, it must be the number of registrations within 24 hours of announcement. This year, it touched a new high of 132!
We were thankful to DoAttend for providing us an excellent platform for us to collect online payments from runners. We were quite surprised to see that over 60% of the paying participants opting to pay online. We are also happy to announce that each of the runners who paid through DoAttend were extremely satisfied with the service and had no glitches in their payment. Only one runner had issues with their payment. Such issues are due to the glitches beyond the control of DoAttend. Normally, other service providers put the blame on the bankers and stay away from it. However, DoAttend went an extra mile (rather Tenmiles!) to contact the banker and get the payment reversed. We were proud to have them partner with us for the event.

8.  Auroville is one of the few awesome trails in India which supports running. Do you plan to have any other events like trail bicycling etc?

Auroville has hosted the National Mountain biking championships a few years back. Every event has its own requirements and characteristics. So, difficult to comment on future plans as such.

It sure seems like organizing a marathon is as interesting an experience as running one! We’ll get back with more interesting marathon news from Auroville-2013. More power to the Auroville folks! And, to me ( I have an ambitious eye on the full marathon next time!). Cheers!

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A Week in the Life of Chennai

Our featured event for the week is  A Week in the Life of Chennai, a photographic event. Sponsored by the Goethe Institut (Max Mueller Bhavan) and Art Chennai 2012, in association with Travelling Lens,  ‘A Week in the Life of Chennai’  is Chennai’s first mass-based, public photography project.  Under this project, amateur and professional photographers alike are invited to take photos of Chennai during the week of February 19-26, and submit them for large-scale display in public spaces around the city beginning on March 13, to coincide with the Art Chennai 2012 festival, March 11-18.

Photographers will create images in one or more of 16 themes, including Life of the Night; Commuting/Transportation; Hidden Chennai; Dichotomy; Community; Religious Chennai; Markets; the Beach; Food; Portrait/Self-Portrait/Body and Form; Cityscape/Landscape; Heritage; Art and Culture; Industry; Walls of Chennai; and Conceptual, which includes abstract and other digital art.  (Descriptions of each of these themes can be found on our website) Photographers may capture their images digitally or on film; we will accept images taken with SLRs, point-and-shoot cameras, and even cell phones.

 

The submission deadline is February 27, after which time a team of photographers led by Yannick Cormier will select up to 200 images for public display during Art Chennai 2012.  Unlike most photography competitions, there is no cost to participate; the project will pay for printing the images (on flex/vinyl) and hanging them in public spaces around central Chennai.

In conjunction with the project, Travelling Lens will lead two workshops on Composition on February 21 and 22 at the Goethe Institut, during which Yannick Cormier will provide guidance on how to best create images for this competition.  After these sessions, the Travelling Lens team will be available to provide critical review of participants’ images on a first-come, first-served basis.

To participate in the competition and workshops, photographers can register here . For more information on the event, you can touch base with the Art Chennai team at artchennai2012@travellinglens.net.

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The ZetaTrek Expedition

Our Featured event for the week is the ZetaTrek Expedition, an online event organized by Rohit Gupta. In this guest post, Rohit updates us on the mysteries that his team of 21 participants has set out to explore.

Update From The ZetaTrek Expedition:

Ancient mysteries continue to haunt the team of 21 participants from 7 countries who have joined this quest thus far. More than two thousand years ago, for instance, the Greeks realized that the number 496 is a sum of its own proper divisors:

496 = 1 + 2 + 4 + 8 + 16 + 31 + 62 + 124 + 248 

Such a number they called a perfect number. Till this day, we do not know whether there is an infinite number of them. All the 47 known perfect numbers until the year 2011 are also even (multiples of 2), the largest number having 25956377 digits. Nor do we know if there exists a perfect number which is odd. We know that if an odd perfect number exists, it is many orders  of magnitude larger than the estimated number of atoms in the observable universe. Another elementary observation, 496 is also the sum of all numbers below 31.

496 = 1 + 2 + 3 + 4……28 + 29 + 30 + 31

Here is a snapshot from the opening pages of the monumental book by

L. E. Dickson, History Of The Theory of Numbers Vol. I ( 1919 edition):

In 1984, it was discovered by physicists Michael Green and John Schwarz that superstring theory only makes sense if the dimension of a certain “gauge group” is the number 496. The link between numbers and cosmology that originated in mystical thought eons ago continues to bedazzle us today.

You can find more about the event on this page. Click here to join Rohit and his team on their expedition to Mount Zeta.

 

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Google Analytics for your event

If you are a keen marketeer, you realize the importance of tracking incoming traffic to your event. With DoAttend’s clean URLs for event pages, it becomes remarkably easy to do this in tandem with Google Analytics. Once you have setup your event page on DoAttend, here’s how you can track incoming traffic to the page.

First off, setting up Google Analytics to track your event page. Assuming that you already have a google analytics account, you need to add your DoAttend event page as a Web Property to your Analytics account. Step-by-step instructions on how to set this up is explained in Google’s help center article. While following those instructions, you just need to ensure that you are entering your DoAttend event page URL (like http://yourevent.doattend.com) for the Website’s URL field.

Adding a new property on Google Analytics

 

Once you’ve submitted the form, you will see a list of all your properties. When you click on the newly added property, you will see a Property ID for it. Copy this ID and head over to your DoAttend account. In DoAttend, click on the Events link and choose your event. Click on the SEO Tools link under the Promote tab. You will see a Google Analytics section in this page with a field asking for GA Property ID. Enter the Property ID here and submit it.

Enter the Property ID in DoAttend

DoAttend will add your Property ID to your event page and Google will be able to track incoming traffic to your event page. Sign in to your Google Analytics account and watch the numbers start ticking!

Many of our customers had requested a way to track sales through affiliates, partners and ads. We’re working on Affiliate tracking separately and it should be out in 2/3 weeks. Watch our blog to stay updated.

Got a great use case for this feature? Or a suggestion on how to extend it? We’re all ears! Let us know your thoughts in the comments section.

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Fighting Fit- What martial arts can do for you (Part 2)

Martial Arts can be a great way to attain fitness and help you overcome all your fears. This was well explained by Ashwin Mohan in part 1 of his article last week. Part 2 of the same article briefs us further on how martial arts can help create positive individuals and in turn a better society.

The Journey

Once the student has understood the use of anaerobic circuits, he has reached a high level in martial arts. In Daoism (Dao meaning ‘the way’, also known as Tao), and Daoist thought, the next thing to do is to learn to “break out of the illusion”, a philosophy similar to Daoism, Budhism and Yoga and to ‘connect with the unchanging or immortal within you’. The changing or evolving part is discarded as unreal by all three schools of thought. Martial arts start focusing on destroying the illusions. When this is achieved the martial artist gains strange powers.

Here at Savage Fighting Arts, what I am trying to do is teach people to align, get their health back, and learn to breathe properly. If they can achieve these things, they have increased their lifespan. There is a sense of clarity and self-worth, which will help them do something positive in society, instead of just being a complaining consumer.

Martial Arts Today

Most people come here because they had a childhood dream that they should learn martial arts. Through martial arts we learn to appreciate life. When talking about wellness, it comes at a very deep level. One thing that martial arts can do for you that nothing else can is to eliminate your fear. You see the futility of being afraid. You replace that emotion with understanding, awareness and compassion. When I understand someone well and I see myself in his shoes, I realise that I would act the same way in that situation. It is not HIM, it is his programming. I don’t hold it against him. I understand that everybody is programmed a certain way, including myself and I keep trying to improve the programming.

Martial arts are always meant to change the face of society. It has a very big social role, much more than artists or scientists. Martial arts are speaking a language that the common man can understand. While things like global warming are happening, all people are worried about are their 9 to 5 jobs. Martial arts can change all that. They can begin to ask the deeper questions – what is it that is holding me up? What is sustaining me? How do I fit in? We start feeling like the expression of an entire whole.

Click here to explore more about courses conducted by Savage Fighting Arts.

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Fighting Fit- What martial arts can do for you (Part 1)

We at DoAttend love to be associated with a variety of events. Getting to know what our clients do has exposed us to many new and interesting avenues.

This post is part 1 of our first blog post in a series of  knowledge articles written by event organizers we work with.  Written by Ashwin Mohan, program director at Savage Fighting Arts, this post explains how Martial Arts could help you stay fit.

A History

Most people think that Martial Arts are only for wartime effort – to train people to fight. This is partially true but it is important to remember that martial arts were also developed during peace time and these efforts focused only on health. Really good martial artists would make sure that the country did not have many wars by winning most of them, this gave them a lot of free time. Being very active, they started developing programmes for people to get well and stay well.

Starting at the warm-up, martial arts work on joints, circulation, and most importantly the endocrine system. All martial arts focus greatly on the endocrine system, as this is the primary system for the experience of wellness. Usually the endocrine system varies according to the environment, but also depends on a person’s mindset, which is how meditation came into focus in martial arts. Meditation regulates the hormones secreted by a person and keeps them balanced and healthy.

Martial arts in India

Martial arts in India focused on a system of anatomy that was based on the Samkhya Philosophy, which started around 4,000 to 5,000 years ago. Martial arts in India focused on internal health, which meant the health of 5 primary organs – the heart, lungs, liver, pancreas and kidneys. There was, therefore, a lot of focus on developing the muscles around the core in Indian Martial arts, with little or no focus on the shoulders and the arms. All the power needed for thrusting and fighting was generated from the core. The movements in Indian Martial Arts were modeled on the Big Cats. The legs were kept well-trained for optimal springiness.

Basic Principles

Alignment: The first thing that a martial arts student develops is “alignment”. The feet were always kept parallel and the shoulders and arms were kept close to the body to be able to engage the ‘lats’ (Latissimus dorsi – the muscle on the lateral posterior part of the back), below the shoulder. Indian soldiers did not have big shoulders, they had big lats. Their thighs were also kept very well developed.

Then, the softer side of martial arts started coming up. Martial artists realised that practising a strike with full speed right from the beginning was going to cause some misalignment.  So they started training their students in basic locomotion. A concept called ‘antagonistic isotonics’ helps to explain the relevance of this. Muscles always exist in pairs and function such that when one is compressed, the other relaxes. However, most people are not aware of this basic physics of locomotion and can quite often be seen tensing both muscles while moving, lifting or even walking. Through martial arts, students realise that a muscle needs to be kept tense only 50% of the time. This even helps the person relax the muscle and the rhythmic contraction also makes them calm emotionally.

The bad habit of tension held in the stomach or the back affects the 5 main organs, compressing the; its enough to impair their proper functioning and not release the correct hormones. Bad posture, muscle tension and locomotion are most responsible for causing people to put on weight and excessive weight causes the joints to become weak. My teacher used to say, “Age is not how much hair you have on your head – it is how much you can run, jump and play”.

Breathing: The next thing a person learns is “how to breathe”. This is very important, because people do not spend enough time retaining the breath for it to reach the various parts of the body. A slower breathing pattern enhances health, brings down heart rate/blood pressure, and every part of the brain gets oxygenated, helping the thinking to become clearer. You will be able to see other peoples’ point of view and mature in your brain by using more neuro connections. You can see how everything is connected and you start thinking in-depth. You do not see just the surface and your emotional response to it.

You start to see deeply behind the surface and an appropriate mature response comes about as a martial artist and this is done solely through breathing.

Generation of Power: The next step is “generation of power”. There are normal aerobic or glycolic circuits that people use to generate power. Then, there are anaerobic circuits within the body, which do not need oxygen and that can generate power in a flash, in the process producing a lot of toxins, which are washed out by a healthy circulatory system. Engaging the anaerobic circuits help because it gradually increases immunity to toxins. The body is now constantly able to flush out toxins.

In Taijiquan (aka Taichi) the movement is very slow, but in complete alignment. The focus is on which muscles are tightening, keeping in mind the “antagonistic” pairs, not using an ounce of energy more than required. All of the energy is reserved to do a Fajin (projected power) move. This move is like a bullet. There are about 12 or 13 of these movements. Once a fighter uses them, the body is full of toxins, but not tired and a few breaths are enough to flush them out through the sweat.

Taijiquan (pronounced taiji chuan) has little to do with Chi (the life force), but everything to do with muscular alignment. The powers that one develops with Taiji are called Jin. There are a total of 32 Jins that I know of, which one can develop in Taiji. Bruce Lee used to do something called the one inch punch – he would be able to throw his opponent 4 to 5 feet behind with a really small punch. This is not miraculous – it is Physics. The anaerobic circuit produces a lot more energy than the normal glycolic circuit. Learning these moves can help to divest the body of toxins within a very short period of time, within seconds. (To be contd..)

To read part 2 of this post click here.

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Manage Roles in your event

Managing events using DoAttend has always been easy for event organizers. But for medium and large-sized events, it is better to have extra hands that can make your life easier and get things done faster.

In DoAttend, if you want to let others manage your event, you have to share your account credentials with them. And they would have full access to all your events, invoices, statements and other critical data. There was not a clean way to let them help you ‘and’ restrict them to just see what you actually want them to manage.

To solve this problem, today we are launching a new feature called Roles. This page is located in Your Event > Setup > Roles. Now you can add people from your organization to your event and let them manage it, without sharing your account credentials. You don’t have to give them full access to your event data. They will have their own DoAttend accounts and will have access rights depending on what role you assign them in the event.

 

People can take any one of these 3 roles in an event.

  1. Owner
  2. Organizer
  3. Staff

Owner has full access to an event. There can be only one owner for an event.

Organizers also have full access to an event, except that their accounts will not be billed for the event’s paid orders. There can be more than one organizer for an event.

Only owner and organizers have rights to invite other people to be a Staff or Organizer in an event.

Staff have very limited access in an event. They can

  • Manage orders
  • Create At-venue registrations
  • Check-in people at the venue using DoAttend Check-in interface
  • Print badges for attendees
  • See attendee list and wait list

There can be more than one staff in an event. They don’t have access to any other part of event Admin section. Also they cannot export any data from the event.

Billing - For an event, only Owner is billed for paid orders and will be considered for monthly payouts(in the case of INR orders).

Event ownership & Cloning:
Organizers and staff have their own DoAttend accounts. The account that creates an event becomes its owner automatically. So if a staff or organizer “creates” a new event, that account will become the owner and it will be billed for that event’s paid orders.

Suppose you are an Organizer for an event and if you want to create a similar event for your organization (under the same owner), “clone” the event. Only Owner or Organizer can clone events. Cloning an event automatically copies all of its people and roles. Otherwise – for every new event you create, Staff/Organizers have to be manually invited.

Activity log:
With more than one people managing an event, it is very important to log every activity. So any action performed by event Owner, organizers and staff are recorded. Only owner and organizers have access to the this log. Click “See all activity” link in the “Roles” page to see it. This log can also be exported to a CSV file.

Notifications to owner – When organizers or staff perform any critical operation in an event (like deleting orders, inviting new guests, etc.,), the event’s owner is emailed about this action.

Add a new person to your event:

  1. Go to Your event > Setup > Roles page.
  2. In “Add a Person” section, write name and email address of the person.
  3. Choose a role
  4. And click “Send Invitation”

The person will receive an email containing a link to accept your invitation. If they already have an account in DoAttend, the link will ask for their account credentials. They can then sign in and accept your invitation. If they don’t have an account in DoAttend, they will have to confirm their new account first. After getting a DoAttend account, they can accept the invitation.

Note – Only after accepting your invitation, the event will be accessible for them.

Resend an invitation:

  1. Go to Your event > Setup > Roles page.
  2. Click on a person’s name. A pop up box will open that contains that person’s information.
  3. Click “Send invitation again”. Invitation email will be sent to him immediately.

Remove a person from your event:

  1. Go to Your event > Setup > Roles page.
  2. Click on a person’s name. A pop up box will open that contains that person’s information.
  3. Click “Remove this person” link that is placed in the left bottom corner of this box. After confirmation, that person will be removed from the event.

Note – the person is removed only from the event and not from DoAttend. His account would still exist but he won’t be able to access the event. Any activity performed by him previously is retained.

Change a person’s role:

  1. Go to Your event > Setup > Roles page.
  2. Click on a person’s name. A pop up box will open that contains that person’s information.
  3. Choose a role – Organizer or Staff.
  4. Click “Save”

Turn on/off email notifications:

When a new order is placed in the event, notifications will be sent to those who are subscribed to notifications. Owner always receives these notifications. Organizers are subscribed by default, once they accept their invitation. For staff, an owner or organizer have to manually subscribe them.

  1. Go to Your event > Setup > Roles page.
  2. Click on a person’s name. A pop up box will open that contains a person’s information.
  3. Check/Uncheck “Send new order notifications” checkbox
  4. Click “Save”
We wanted to make this feature very simple to use and have made sure that this doesn’t come in the way of organizing a great event. If you have any suggestions or queries, please post them below as comments.
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Manage Cancellation & Refunds of Orders

The much awaited feature, Cancellation & Refunds for Orders, is now a part of DoAttend. For long, event organizers have felt the need for cancellation to help manage the final attendee list, and refunds to organize their accounting for the event.

These functionalities will be available in the Order Detail page of an order. To get to this page, just click on the concerned Order ID on the Registrations Summary page.

Cancellations

Canceling an order will :-

  • remove all attendees in that order from the final attendee list
  • free up the tickets that had been purchased by these attendees
  • mark the order as Cancelled for your records

To cancel an order, simply click on the Cancel link and enter some reference details. Once you confirm, the changes listed above will take effect. Selecting Cancelled Orders from the dropdown in the Registrations Summary of your event will give you a complete list of such orders. As always, you can export this list to a CSV file.

Refunds

Refunds have to be handled differently for customers using Paypal and for those using our INR Payment Gateway.

Those using Paypal, need to initiate the refund process at Paypal. Once that is done, the relevant order’s transaction history will automatically get updated on DoAttend.

For those using the INR payment gateway, you can initiate a refund by clicking on the Refund link on the Order Detail page. You can then enter a reference number, amount to refund if its a paid order and remarks if any. A refund request is then placed with us on your behalf. The refund will be initiated within 48 hours.

If you want to remove the concerned attendees from the final attendee list, then you need to manually Cancel the order as well.

We hope these functionalities further help ease the pain of managing registrations. Do let us know what you think in the comments section below

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